Send us your discontinued part list, EOL BOM, or hard-to-find RFQ. Most quotes back in 2 business hours. For urgent line-down situations, call our 24/7 hotline.
Whether you have a one-off hard-to-find part or a 5,000-line annual BOM, our team is ready. We speak English, German, Spanish, and Mandarin.
Jinhaiwan Fortune Center
Huli District, Xiamen 361006
Fujian, China
+86-592-XXXX-XXXX
sales@lisen-industrial.com
Click the chat icon (bottom-right) to talk to an engineer now.
Avg. response: 90 seconds.
Mon — Fri: 8:30 — 18:30 (UTC+8)
Sat: 9:00 — 17:00
RFQ: 24/7 via form & email
Skip the form — call the hotline now. Most emergency RFQs ship same-day with DHL Express.
Tell us what you need. Free quote, no commitment. Most requests answered in 2 hours.
Most quotes are sent within 2 business hours during office hours, and within 8 hours off-hours. For line-down emergencies, we aim for 30 minutes — call the hotline.
Yes. Every EOL and refurbished part passes our 7-step authentication (visual, electrical, firmware, traceability). Our counterfeit rate over 12 years is 0.04%. We refuse 8% of incoming inventory that fails inspection.
No — we are an independent supplier, not an OEM distributor. We source genuine OEM parts from authorized surplus channels, factory liquidations, end-user trade-ins, and refurbishment. All parts come with original traceability paperwork.
1 unit. For parts under $500 there's a $50 handling fee. Bulk orders (5+) get auto-discounts of 5-15%. For ongoing needs, ask about our vendor-managed inventory (VMI) program.
We ship to 65+ countries via DHL, FedEx, UPS. We handle all export documentation (commercial invoice, packing list, COO, HS codes). For some destinations we pay duties DDP; for others DAP — check your quote.
1-year warranty on all parts — full replacement, no questions asked. 30-day return window for unopened / unused parts. Warranty covers DOA, electrical failure, and functional defects.
Yes — and free. Send us the model number and we will provide OEM specs, alternates, form-fit-function equivalents, and current availability. Our engineering team does this daily.
For verified business buyers with $10K+ annual volume, yes. First-time buyers prepay via T/T, PayPal, or credit card. Contact us to apply for credit terms.