Commercial information
General information for buyers using the Industrial Stock website and purchasing industrial automation products.
These policies are general website information. The terms confirmed for a specific order, quotation or written agreement take precedence where they differ.
This website is operated under the Industrial Stock brand. References to “we”, “us” or “Industrial Stock” refer to the business operating this website. By using the website or submitting a product request, you agree to use it lawfully and to provide accurate business and contact information.
Product listings, photographs, labels and descriptions are provided for general identification. Availability, condition, configuration and suitability must be confirmed for the item and order under discussion. A quotation, order confirmation or other written commercial communication sets out the applicable product and order details.
Payment and delivery arrangements are confirmed on an order-specific basis. Prices, shipping charges, delivery timing, taxes, customs requirements and supporting documents may vary by product and destination. Buyers are responsible for providing accurate delivery information and meeting applicable import requirements unless otherwise agreed in writing.
Contact Industrial Stock promptly if there is a concern with an order. Do not send an item back without return instructions. Any review of a return or concern is based on the order terms, the item condition and the information supplied by the buyer.
We use contact, enquiry and order information to respond to requests, manage purchases, coordinate delivery and provide support. Information is handled for legitimate business purposes and may be shared with service providers where needed to fulfil those purposes. To make a privacy request, contact us through the website.
Manufacturer names, product names and trademarks may appear only to identify products or compatibility. All such marks remain the property of their respective owners. Industrial Stock is an independent supplier unless expressly stated otherwise.
Buyers are responsible for determining whether a product, transaction, shipment or installation meets the laws, regulations, safety requirements and export-control requirements that apply to their location and intended use.
For questions about these policies or an order, use our Contact Us page and include the relevant product or order reference where available.
Contact Us →